Matt Marshall: Overcommunication is good. Do it in person

October 24th, 2009

VentureBeat editor-in-chief Matt Marshall made the attached two-minute video for a UPS series on “seizing opportunities.” The chief is too modest to post it himself, so I’m sticking it up here while he’s at brunch.

Matt’s theme is one I browbeat Web 2.0 utopianists with at cocktail parties: It’s great that we have an Internet so I can stay in touch with my friends who’ve moved to New York, but there are interactions that only happen in person.

To make those happen, Matt says, you need to overcommunicate rather than striving for efficiency. It’s the way people are hardwired to work.