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Archerfish Quattro video monitoring and recording system now available at Amazon

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Archerfish Quattro video monitoring and recording system now available at Amazon originally appeared on Engadget on Fri, 20 Nov 2009 17:14:00 EST. Please see our terms for use of feeds.

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Salesforce Launches Lightweight Contact Manager For Small Businesses

One of the advantages of using a CRM is the ability to easily manage and organize contacts to maximize leads. Salesforce.com and the many other companies that offer CRMs have well-established contact management systems within their products that can be incredibly useful to businesses both big and small. But what if you want a easy-to-use, but comprehensive contact management system without the bells and whistles of a CRM? Salesforce.com now has the answer: a Contact Manager Edition of its CRM that doesn’t include all the more complicated features of Salesforce’s conventional product.

For $9 per user per month, Contact Manager Edition will store and manage all contacts and accounts in the cloud. The product will integrate with any email system, including Microsoft Outlook, Gmail, Yahoo. The system will track all emails, keeping a record of customer interactions and will run pre-configured and customized reports on contacts and accounts. Of course, this tracking system can be customized to track data that is most important to an user’s needs.

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Why Zoho Wants You to Sign in with Google Apps

Not long ago Google revamped its sign-on system using the federated protocols of OpenID. Now Zoho, a major provider of SaaS productivity and enterprise tools, has decided to support Google Apps accounts for anyone logging in to its services.

Though Zoho definitely competes with Google in areas such as its online documents editor, the majority of the company’s suite is not. Letting Apps customers login to Zoho without creating a new account is much more attractive than forcing unnatural competition. In the future we’re quite likely to see Zoho sidling up to Google as a compliment to its software.

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Zoho already lets users sign in with regular Google or Yahoo accounts, so supporting Google Apps isn’t an entirely new move. They also have Gadgets which use the OpenSocial standard. While many analysts, including us, have called Zoho a direct competitor of Google, that might not be the case today.

We spoke with Zoho’s Raju Vegensa, and he gave some pretty compelling evidence that it’s much more attractive for the company to be complimentary to Google. First of, Zoho has 19 applications, only four of which Google has anything similar to.

Additionally, while many users know of Zoho primarily through its Docs software, neither this nor its email system are primary revenue drivers. The ones keeping Zoho in the black happen to be software like its CRM and project management applications.

We also asked Raju whether the OpenID factor had an affect on the decision to support Google Apps for sign-on. While he was positive about the future for OpenID and its potential impact on the Web, he admitted that Zoho “would’ve implemented Google Apps sign-on whether it was OpenID or not.”

It seems that the roadmap for Zoho lies in having a broad spectrum of business applications available on the Web. Though some of its products may compete with Google, Microsoft, and Salesforce, its nearly comprehensive take on software as a service is paying off.

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