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Posts Tagged ‘Google Spreadsheets’

Smartsheet launches a spreadsheet-like way to manage sales

Smartsheet has already expanded its work management application with cool features like a way to crowdsource tasks. Now it’s adding a customer relationship management (CRM) service on top of that.

The goal of the Smartsheet Sales Pipeline Management app is to give small companies an easier transition from the tool many of them are using to track their sales leads — a spreadsheet. At some point, you’ll want something more sophisticated, but if you switch to a system like Salesforce.com, you’ll have to learn a whole new interface. With Smartsheet, on the other hand, you’re still storing your leads in a spreadsheet (er, a “Smartsheet”), but you can do more with them.

The Bellevue, Wash. company says its CRM tool has three major benefits. First, it’s easy to use — you can import your leads from a Google Spreadsheet with two clicks. The Google integration goes further, with the ability to log in using your Google account, attach Google Docs, import Google Contacts, and export your list back into Google Spreadsheets. Second, you can store everything else you need for the sale in your Smartsheet, such as related documents and emails. Third, you can use crowdsourcing to find new leads, where (using Smartsheet) you pay people small amounts of cash to find and type in other potential customers. This method should be much cheaper than buying a sales contact list.

Smartsheet chairman and co-founder Brent Frei comes from a CRM background, since he was previously co-founder and CEO at CRM company Onyx Software. On his blog, Frei says there are three trends that make his return to the CRM market a good move:

1. Simple CRM demand remains high
2. The Google Apps ecosystem needs 3^rd party small business applications
3. Google needs CRM solutions that make Google Apps more sticky

Smartsheet has raised more than $5.5 million in funding.

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Google Squared Gets Better, But It Still Can’t Find Mars

A few months ago, Google launched an experimental new search project, called Google Squared, that literally tries to take all the messy, unstructured information on the Web and put it into neat little, labeled boxes.

It is still very much in Labs, but today it got better. Google Squared can now deal with four times as many squares of data, 120 up from 30. Columns can now be sorted, and results can be exported into Google Spreadsheets were the data can be manipulated, charted, and so forth. In other words, it is turning random facts found on the Web into data that can be played with and computed.

While Google Squared is much better, it is nowhere near ready for mass consumption. If you do a search for “planets,” for instance (see screenshot), it fails to identify Mars in its grid. The first result is Pluto, which officially is no longer a planet. While I too am still resisting the deplanetization of Pluto because of my emotional attachment to it, Google as a cold-hearted, just-the-facts-ma’am search engine doesn’t have the same excuse. And it is not just Pluto, it also lists Ceres (another planet also-ran), Jupiter’s moon Io, and the Asteroid Belt (which most definitely is not a planet). Mars definitely needs to go in there before the Asteroid Belt.

Is this the best Google can do against Wolfram Alpha and other newfangled search engines which also take advantage of structured data to present a deep set of facts for every query? Search for “planets” on Wolfram and it correctly identifies all eight (minus Pluto) including Mars.

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